This unique book shows how, using the formal process of "dialogue," businesses can create an environment where people feel free to tell the truth, no matter who disturbing. In a lively discussion, the author shows managers how to use this technique to encourage truth-telling by reducing fear, prompting self-examination, and opening minds * build trust where suspicion and cynicism held sway * inspire individuals to think and learn as a group * help groups talk through tough issues and move to collaborative action.
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|Size: ||1.2 MB|
|Date published: || 2006|
|ISBN: ||9780814438107 (DRM-EPUB)|
|Copying:||of 10 selections every 30 days allowed|
|Printing:||of 10 pages every 30 days allowed|
|Read Aloud: ||not allowed|