This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
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|Size: ||3.0 MB|
|Publisher: ||Information Age Publishing|
|Date published: || 2015|
|ISBN: ||9781623969141 (DRM-PDF)|
|Read Aloud: ||not allowed|