Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through his initial attempts to correct late responses to a primary customer and his evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence. Complete with reflection questions and pictures of actual offices in each chapter, the book includes links to websites with more information about the topic at hand.
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|Size: ||2.8 MB|
|Publisher: ||Productivity Press|
|Date published: || 2016|
|ISBN: ||9781498782586 (DRM-EPUB)|
|Read Aloud: ||not allowed|