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Creative Management of Small Public Libraries in the 21st Century

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by Carol Smallwood
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Creative Management of Small Public Libraries in the 21st Century by Carol Smallwood

Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.

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Ebook Details
Pages: 316
Size: 476 KB
Publisher: Rowman & Littlefield Publishers
Date published:   2014
ISBN: 2370007461738 (DRM-EPUB)

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