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Customer Service Step By Step - On Main Street and the Internet!

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by Jan Burnett
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Customer Service Step By Step - On Main Street and the Internet! by Jan Burnett

There are different types of customers and at some time it's practically a given that you will have a few that will take advantage of you. If you can't accept that, the best thing you can do is close your business and remain an employee. However, if you are committed to success in your business learn how to save your business and your sanity by learning how to handle customer service. This report is about helping you to understand and implement the secrets of converting visitors to customers without spending megabucks. It makes you aware of the simple steps you can take to make your web business profitable. Jan says that rapidly changing technology, strong competition and reduced profit margins have made customer satisfaction more important than ever. She wrote her ebook to explain in plain language what she believes are the best methods for providing quality customer service in all areas of a business.

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Ebook Details
Size: 2.6 MB
Date published:   2013
ISBN: 9781105872778 (DRM-EPUB)

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Nonfiction > Business & Economics

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