ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.
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|Size: ||5.3 MB|
|Date published: || 2016|
|ISBN: ||9780113314935 (DRM-EPUB)|
|Read Aloud: ||not allowed|