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Key Performance Indicators (KPI): The 75 measures every manager needs to know

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by Bernard Marr
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Key Performance Indicators (KPI): The 75 measures every manager needs to know by Bernard Marr

Performance indicators are essential tools which will tell you if your business is on target or veering off course. Using the right indicators will help you deliver the right results.

Key Performance Indicators cuts straight to the 75 + KPIs that matter. It explains what key performance indicators are, gives you short overviews of each metric and describes how to use the measure effectively. There are worked examples throughout which will equip you with the skills to understand, assess and interpret the most important aspects of any business.

From net profit margin, to customer satisfaction through to brand equity, six sigma and employee engagement, the book gives you all the essential performance indicators.

A practical guide to the most powerful financial and non-financial performance indicators vital for every business.

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Ebook Details
Pages: 376
Size: 1.8 MB
Publisher: Financial Times/ Prentice Hall
Date published:   2012
ISBN: 9780273750383 (DRM-EPUB)

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This product is listed in the following categories:

Nonfiction > Business & Economics > Management
Nonfiction > Business & Economics > Skills

This author has products in the following categories:

Nonfiction > Medical
Nonfiction > Non-Classifiable
Nonfiction > Medical > Histology
Nonfiction > Business & Economics > Management
Nonfiction > Business & Economics > Skills
Nonfiction > Business & Economics
Nonfiction > Business & Economics > Marketing
Nonfiction > Business & Economics > Economics > Microeconomics

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12/05/2016
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