ebooks and download videos Search All  Title  Author 
Home / Nonfiction / Business & Economics / Human Resources & Personnel Management

Managing Difficult Participants Pocketbook: 2nd Edition

| £10.92 | €12.29 | Ca$17.72 | Au$17.49
by John Townsend
What is this?DRM-PDF | by download   add to wish list
Managing Difficult Participants Pocketbook: 2nd Edition by John Townsend

A collection of 24 portraits of 'difficult' participants encountered on training courses and at meetings. Meet the Trapper, the Griper, the Silent Cynic, the Whisperer and their many friends. Learn how to cope with them using such techniques as 'blockbusting', 'psychological judo', 'reframing', 'self-revelation' and 'confrontation'. Cartoons of the characters add to the humorous approach and there are four mini case studies. "I loved the book. It shows such a great variety of ways to deal with challengers."

To view this DRM protected ebook on your desktop or laptop you will need to have Adobe Digital Editions installed. It is a free software. We also strongly recommend that you sign up for an AdobeID at the Adobe website. For more details please see FAQ 1&2. To view this ebook on an iPhone, iPad or Android mobile device you will need the Adobe Digital Editions app, or BlueFire Reader or Txtr app. These are free, too. For more details see this article.

SHARE  Share by Email  Share on Facebook  Share on Twitter  Share on Linked In  Share on Delicious
or call in the US toll free 1-888-866-9150 product ID: 726478

Ebook Details
Pages: 96
Size: 2.3 MB
Publisher: Management Pocketbooks
Date published:   2010
ISBN: 9781907078590 (DRM-PDF)

DRM Settings
Copying:not allowed
Printing:not allowed
Read Aloud:  not allowed

This product is listed in the following category:

Nonfiction > Business & Economics > Human Resources & Personnel Management

This author has products in the following categories:

Nonfiction > Religion > Christianity > Christian Life
Nonfiction > Business & Economics > Leadership
Nonfiction > History > Modern > 20th Century
Nonfiction > History > Military > World War II
Nonfiction > Juvenile Nonfiction > Reference
Fiction > Juvenile Fiction
Fiction > Juvenile Fiction > Historical
Nonfiction > Self > Personal Growth
Fiction > Juvenile Fiction > Mysteries, Espionage, & Detective Stories
Nonfiction > Religion > Christianity > Christian Life > Personal Growth
Nonfiction > Religion > Christianity > Christian Life > Relationships
Nonfiction > Juvenile Nonfiction > Social Science > Archaeology
Nonfiction > Juvenile Nonfiction > Animals
Nonfiction > Juvenile Nonfiction > Animals > Marine Life
Nonfiction > Business & Economics > Human Resources & Personnel Management
Nonfiction > Business & Economics
Nonfiction > Family & Relationships > Interpersonal Relations
Nonfiction > Religion > Christianity > Christian Life > Professional Growth
Nonfiction > Religion > Christianity > Christian Life > Love & Marriage
Nonfiction > Religion > Christian Ministry
Nonfiction > Religion > Christianity > Christian Life > Family
Nonfiction > Bibles > New International Version
Nonfiction > Family & Relationships > Parenting > Motherhood
Nonfiction > Business & Economics > Industries
Nonfiction > Business & Economics > Strategic Planning

If you find anything wrong with this product listing, perhaps the description is wrong, the author is incorrect, or it is listed in the wrong category, then please contact us. We will promptly address your feedback.

Submit 5 page SummaryWhat is this?

© 2016