Needs analysis is the process you go through when you decide to purchase a product or service. Imagine you need a new car. You may WANT a two-seater sports car but depending on your lifestyle, what you may NEED is something quite different. Dale Carpenter describes in detail the historical process of one such needs analysis case. Included are such resources as process owner information audit questionnaires, user surveys, a return on investment (ROI) presentation, functional requirements listings based on the audits and surveys, policy and standard operating procedure (SOP) flowcharts, a value weighting spreadsheet, a line item quote example, a capital expense report example, and a management project proposal example. Dale Carpenter has created and modernize corporate libraries in the aerospace/defense, telecommunications, executive outplacement, and pharmaceutical industries, and has also worked in academic and public libraries. He has a Masters of Library Science Degree from SUNY Geneseo.
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|Size: ||391 KB|
|Publisher: ||Lies Told Press, LTD..|
|Date published: || 2014|
|ISBN: ||9780963191045 (DRM-EPUB)|
|Read Aloud: ||not allowed|