Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.
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|Size: ||7.0 MB|
|Publisher: ||BCS, The Chartered Institute for IT|
|Date published: || 2014|
|ISBN: ||9781780172439 (DRM-EPUB)|
|Read Aloud: ||not allowed|