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Productivity in Public and Nonprofit Organizations

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by Margo Berman
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Productivity in Public and Nonprofit Organizations by Margo Berman

The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.

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Ebook Details
Pages: 240
Size: 7.6 MB
Publisher: Routledge
Date published:   2014
ISBN: 9781317462040 (DRM-EPUB)

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This product is listed in the following categories:

Nonfiction > Business & Economics
Nonfiction > Business & Economics > Business Ethics

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Nonfiction > Business & Economics > Advertising & Promotion
Nonfiction > Social Science > Media Studies
Nonfiction > Business & Economics
Nonfiction > Business & Economics > Business Ethics
Nonfiction > Political Science
Nonfiction > Social Science > Women's Studies
Nonfiction > Political Science > Public Affairs & Administration

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