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Profiles in Excellence: Utility Chief Customer Officer

| £45.83 | €51.54 | Ca$74.35 | Au$73.37
by Penni McLean-Conner
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Profiles in Excellence: Utility Chief Customer Officer by Penni McLean-Conner

Penni McLean-Conner, in her book Profiles, shares the stories of eight all-star chief customer officers who have demonstrated success in creating a customer-focused culture, developing a team dedicated to customers and providing valued customer facing products and services. These CCOs are focused on their customers and their employees. They actively develop their team and love celebrating success. This must-read for aspiring customer service leaders also tells the stories of the CCOs

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Ebook Details
Pages: 230
Size: 10.9 MB
Publisher: CS Week
Date published:   2016
ISBN: 9780996136037 (DRM-EPUB)

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Nonfiction > Business & Economics > Customer Service

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