ebooks and download videos Search All  Title  Author 
Home / Nonfiction / Language Arts & Disciplines / Library & Information Science

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision

| £65.78 | €73.98 | Ca$106.73 | Au$105.32
by Jeremy Atkinson
What is this?DRM-EPUB by download  |  $78.95
What is this?DRM-PDF by download  |  $78.95
add to wish list
Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision by Jeremy Atkinson

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement.

An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes.

All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future.

  • Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service quality
  • Provides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher education
  • Includes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the event
  • Seeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic libraries

To view this DRM protected ebook on your desktop or laptop you will need to have Adobe Digital Editions installed. It is a free software. We also strongly recommend that you sign up for an AdobeID at the Adobe website. For more details please see FAQ 1&2. To view this ebook on an iPhone, iPad or Android mobile device you will need the Adobe Digital Editions app, or BlueFire Reader or Txtr app. These are free, too. For more details see this article.

SHARE  Share by Email  Share on Facebook  Share on Twitter  Share on Linked In  Share on Delicious
or call in the US toll free 1-888-866-9150 product ID: 819207

Ebook Details
Pages: 336
Size: 3.4 MB
Publisher: Chandos Publishing
Date published:   2016
ISBN: 9780081001349 (DRM-EPUB)
2370007285112 (DRM-PDF)

DRM Settings
Read Aloud:  not allowed

This product is listed in the following categories:

Nonfiction > Social Science
Nonfiction > Language Arts & Disciplines > Library & Information Science

If you find anything wrong with this product listing, perhaps the description is wrong, the author is incorrect, or it is listed in the wrong category, then please contact us. We will promptly address your feedback.

Submit 5 page SummaryWhat is this?

© 2016