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Risk and Crisis Communication: Navigating the Tensions between Organizations and the Public

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by Robert Littlefield
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Risk and Crisis Communication: Navigating the Tensions between Organizations and the Public by Robert Littlefield

This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually describes how couples negotiate tensions as they maintain their relationship, is exemplified through seven case studies that each focus on one common tension.

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Ebook Details
Pages: 156
Size: 3.0 MB
Publisher: Lexington Books
Date published:   2015
ISBN: 2370007478378 (DRM-EPUB)
9781498517904 (DRM-PDF)

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This product is listed in the following categories:

Nonfiction > Social Science > Media Studies
Nonfiction > Language Arts & Disciplines > Communication

This author has products in the following categories:

Nonfiction > Social Science > Media Studies
Nonfiction > Language Arts & Disciplines > Communication
Nonfiction > Language Arts & Disciplines > Public Speaking

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03/26/2017
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