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The Quality Infrastructure: Measuring, Analyzing, and Improving Library Services

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by Sarah Anne Murphy
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The Quality Infrastructure: Measuring, Analyzing, and Improving Library Services by Sarah Anne Murphy

Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services.


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or call in the US toll free 1-888-866-9150 product ID: 750826

Ebook Details
Pages: 200
Size: 1.5 MB
Publisher: ALA Editions
Date published:   2013
ISBN: 9780838994955 (EPUB)

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Nonfiction > Language Arts & Disciplines > Library & Information Science

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03/28/2017
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