Difficult clients are a part of every business. If you want your business to flourish in this world of instant gratification and social media; you have to approach difficult clients and situations tactfully. In this book, you'll learn: • How to win complex business negotiations. • How to approach difficult clients and situations with confidence. • How to build credibility, cultivate relationships, and make clients feel valued. • The difference between BATNA, ZOPA and much
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|Size: ||209 KB|
|Date published: || 2015|
|ISBN: ||9781312853782 (DRM-EPUB)|
|Read Aloud: ||not allowed|