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Tough Clients: How to Cultivate Profitable Relationships With Difficult Personalities

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by Amin Robinson
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Tough Clients: How to Cultivate Profitable Relationships With Difficult Personalities by Amin Robinson

Difficult clients are a part of every business. If you want your business to flourish in this world of instant gratification and social media; you have to approach difficult clients and situations tactfully. In this book, you'll learn: • How to win complex business negotiations. • How to approach difficult clients and situations with confidence. • How to build credibility, cultivate relationships, and make clients feel valued. • The difference between BATNA, ZOPA and much

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Ebook Details
Size: 209 KB
Date published:   2015
ISBN: 9781312853782 (DRM-EPUB)

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