ebooks (PDF, EPUB) and download videos Colaura: cold reading in full color by Richard PaddonWilliam John HilliarThe Color Change: the arcane art of transfiguration with playing cards by Crispin SartwellMagicseen Magazine
Home / Nonfiction / Computers / Business Software / Business Intelligence Tools

Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization

| £20.26 | €28.77 | Ca$40.67 | Au$42.34
by David Loshin & Abie Reifer
What is this?DRM-EPUB by download  |  $29.95
What is this?DRM-PDF by download  |  $29.95
add to cartadd to wish list
Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization by David Loshin & Abie Reifer

Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes that lead to excellent customer experiences resulting in increased revenues. Each chapter delves into each precept in more detail.

To view this DRM protected ebook on your desktop or laptop you will need to have Adobe Digital Editions installed. It is a free software. We also strongly recommend that you sign up for an AdobeID at the Adobe website. For more details please see FAQ 1&2. To view this ebook on an iPhone, iPad or Android mobile device you will need the Adobe Digital Editions app, or BlueFire Reader or Txtr app. These are free, too. For more details see this article.

SHARE  Share by Email  Share on Facebook  Share on Twitter  Share on Linked In  Share on Delicious
or call in the US toll free 1-888-866-9150 product ID: 396660

Ebook Details
Pages: 108
Size: 1.9 MB
Publisher: Morgan Kaufmann
Date published:   2013
ISBN: 9780124115132 (DRM-EPUB)
2370006065609 (DRM-PDF)

DRM Settings
Read Aloud:  not allowed

This product is listed in the following categories:

Nonfiction > Business & Economics > Customer Service
Nonfiction > Computers > Information Technology
Nonfiction > Computers > Business Software > Business Intelligence Tools

These authors have products in the following categories:

Nonfiction > Computers > Database Management
Nonfiction > Computers > Computer Science
Nonfiction > Computers > Information Technology
Nonfiction > Computers > Business Software
Nonfiction > Computers > Programming
Nonfiction > Computers > Information Storage & Retrieval
Nonfiction > Mathematics
Nonfiction > Business & Economics > Customer Service
Nonfiction > Computers > Business Software > Business Intelligence Tools
If you find anything wrong with this product listing, perhaps the description is wrong, the author is incorrect, or it is listed in the wrong category, then please contact us. We will promptly address your feedback.
Submit 5 page SummaryWhat is this?
Saturday 28 November, 2015
Copyright © 2015