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Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind

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by Amy Cooper Hakim & Muriel Solomon
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Earliest download: 2016-12-06  

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Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind by Amy Cooper Hakim & Muriel Solomon

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.

Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.


From the Trade Paperback edition.

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Ebook Details
Pages: 336
Size: 612 KB
Publisher: TarcherPerigee
Date published:   2016
Earliest download:  2016-12-06
ISBN: 9781101993118 (DRM-EPUB)

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This product is listed in the following categories:

Nonfiction > Business & Economics > Business Communication
Nonfiction > Business & Economics > Workplace Culture
Nonfiction > Business & Economics > Business Etiquette

These authors have products in the following categories:

Nonfiction > Family & Relationships > Interpersonal Relations
Nonfiction > Self > Personal Growth > Success
Nonfiction > Psychology > Interpersonal Relations
Nonfiction > Business & Economics > Business Etiquette
Nonfiction > Business & Economics > Business Communication
Nonfiction > Business & Economics > Workplace Culture

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12/05/2016
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