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Business Etiquette

Business protocol and etiquette is important avoiding conflict and stress. The proper etiquette is also important in order to communicate effectively in a business setting. Learn how to be confident in any business setting, presentation, networking or contract negotiations. This is especially important when dealing in other cultures.

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New in Business EtiquetteHot ListHot AuthorsBestsellersMost WishedTop Reviews
 
    Netiquette: A Guide To Etiquette In An Online World by BuzzTrace    Respectful Policies and Directives: How to Write Rules That People Want to Follow by Lewis S. Eisen    The Schmuck in My Office: How to Deal Effectively with Difficult People at Work by Jody Foster & Michelle Joy    CSR 2.0 and the New Era of Corporate Citizenship by Mark Anthony Camilleri    The A to Z of Modern Manners: A Guide to Behaving Well by David Meagher    What They See: How to stand out and shine in your new job by Jennifer Swanson    Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind by Amy Cooper Hakim & Muriel Solomon    Writing Without Bullshit: Boost Your Career by Saying What You Mean by Josh Bernoff    The Etiquette Edge: Modern Manners for Business Success by Beverly Langford    The Master Key to China by David Clive Price    Why we Hate you: A Retailer's Confession by Frank Lee    Japan: The Facts of Modern Business and Social Life by James Rebischung    Power Etiquette: What You Don't Know Can Kill Your Career by Dana May CASPERSON    Chinese Business Etiquette: The Practical Pocket Guide, Revised and Updated by Stefan H. Verstappen    REPLY ALL...and Other Ways to Tank Your Career: A Guide to Workplace Etiquette by Richie Frieman    Smart Talk: The Public Speaker's Guide to Success in Every Situation by Lisa B. Marshall    Great on the Job: What to Say, How to Say It. The Secrets of Getting Ahead. by Jodi Glickman    Business Class: Etiquette Essentials for Success at Work by Jacqueline Whitmore    Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals by Jacqueline Whitmore    Cowboy Ethics: What It Takes to Win at Life by James P. Owen    The Daily Grind: How Workers Navigate the Employment Relationship by Marquita R. Walker    The Book of Business Etiquette by Nella Braddy Henney    Body Language for Business: Tips, Tricks, and Skills for Creating Great First Impressions, Controlling Anxiety, Exuding Confiden by Max A. Eggert    Passport for Global Business Etiquette: The BRIC Countries (McGraw-Hill Essentials) by Terri Morrison    Working With Difficult People by Muriel Solomon    Company Manners: How to Behave in the Workplace in the 90s by Lois Wyse    I Stand Corrected: How Teaching Western Manners in China Became Its Own Unforgettable Lesson by Eden Collinsworth    In the Know in the U.S.A.: The Indispensable Guide to Working and Living in the United States by Jennifer Phillips    In the Know in Japan: The Indispensable Guide to Working and Living in Japan by Jennifer Phillips    In the Know in Mexico & Central America: The Indispensable Guide to Working and Living in Mexico & Central America by Jennifer Phillips    What if I Say the Wrong Thing? 25 Habits for Culturally Effective People by Verna A. Myers    Executive Presence: The Missing Link Between Merit and Success by Sylvia Ann Hewlett    Click: Ten Truths for Building Extraordinary Relationships by George Fraser    The Art of Achievement: Mastering The 7 Cs of Success in Business and Life by Tom Morris    The Etiquette Advantage in Business, Third Edition: Personal Skills for Professional Success by Peter Post & Anna Post & Lizzie Post    How to Work a Room, 25th Anniversary Edition: The Ultimate Guide to Making Lasting Connections - In Person and Online by Susan RoAne    Beyond the Boardroom by Deeawn Roundtree    Arabian Business and Cultural Guide by Mohammad D. Al-Sabt    The Etiquette Book for Ladies by Florence Hartley    And Why Not? The Human Person and the Heart of Business by Fran& Michelin    The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success by Barbara Pachter    The Chinese Way in Business: The Secrets of Successful Business Dealings in China by Boye Lafayette De Mente    The Korean Mind: Understanding Contemporary Korean Culture by Boye Lafayette De Mente    Intelligent Businessman's Guide to Japan by Jon P. Alston    Etiquette Guide to Japan: Know the rules that make the difference! by Boye Lafayette Lafayette De De Mente    The Japanese Samurai Code by Boye De Mente    Doing Business in China by Laurence Brahm    Business Guide to Japan by Boye De Mente    Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide— From Presentations and Promotions to Communic by Terri Morrison & Wayne A. Conaway    Your Service Business: Earn More-Stress Less by Herman (Mat) Tecosky

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Netiquette: A Guide To Etiquette In An Online World

BuzzTrace

Netiquette: A Guide To Etiquette In An Online World by BuzzTrace

In 1922, Emily Post famously published “Etiquette in Society, in Business, in Politics, and at Home.” The book would become a staple for how society is expected to behave. But Emily Post did not have Facebook--she did not use a cell phone--and the only Tweet she ever heard came from the mouth of a bird. While Post certainly knew manners, her book does not educate modern minds on how to act civil when we can literally carry the Internet in our pocket.

If you want to know when it

2017 / 3 / 31
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£3.16
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Respectful Policies and Directives: How to Write Rules That People Want to Follow

Lewis S. Eisen

Respectful Policies and Directives: How to Write Rules That People Want to Follow by Lewis S. Eisen

The language you choose when you set administrative policies and rules for your employees provides some insight into the amount of respect you have for them.

It

2017 / 3 / 20
$9.95

£7.88
€9.04
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Au$13.64
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The Schmuck in My Office: How to Deal Effectively with Difficult People at Work

Jody Foster & Michelle Joy

The Schmuck in My Office: How to Deal Effectively with Difficult People at Work by Jody Foster & Michelle Joy

"This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers Weekly

Everyone has a "schmuck" in their office---a difficult, disruptive person who upsets the workplace, confuses coworkers, and causes concern. It's hard to understand why schmucks act the way they do, but one thing is certain---they seem to come in all shapes and sizes. . . .

- Narcissus---the condescending attention-seeker who carelessly steps on everyone's toes
- The Flytrap---the...

2017 / 3 / 17
$18.19

£14.41
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CSR 2.0 and the New Era of Corporate Citizenship

Mark Anthony Camilleri

CSR 2.0 and the New Era of Corporate Citizenship by Mark Anthony CamilleriResponsible behaviors in the realm of business continue to remain a crucial component of organizational development. By exploring core aspects of contemporary corporate strategies, businesses can create more value in social welfare initiatives. CSR 2.0 and the New Era of Corporate Citizenship is an authoritative reference source for the latest scholarly research on the ways in which corporate entities can implement responsible strategies and create synergistic value for both businesses and society. Featuring extensive coverage across a range of relevant perspectives and topics, such as corporate...
2017 / 2 / 25
$190.00

£150.52
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The A to Z of Modern Manners: A Guide to Behaving Well

David Meagher

The A to Z of Modern Manners: A Guide to Behaving Well by David MeagherSome clear guidelines to navigate a rapidly changing world.

Why has 'Mr Manners', David Meagher, decided to write another book on the subject? He abhors crude and crass behaviour, yet found himself getting mad at others and teetering on the edge of becoming one of the ill-mannered people he so despised. So, instead of getting angry all the time - and risking becoming known as that crazy guy who yells out his car window at people - he decided the time was right to get back into the manners business.

The A to Z of Modern Manners looks at the new forces shaping the way we live, as well as some old...

2016 / 11 / 12
$18.16

£14.39
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What They See: How to stand out and shine in your new job

Jennifer Swanson

What They See: How to stand out and shine in your new job by Jennifer Swanson
2016 / 11 / 6
$9.99

£7.91
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Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind

Amy Cooper Hakim & Muriel Solomon

Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind by Amy Cooper Hakim & Muriel SolomonA revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.

Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and...

2016 / 11 / 2
$16.00

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Writing Without Bullshit: Boost Your Career by Saying What You Mean

Josh Bernoff

Writing Without Bullshit: Boost Your Career by Saying What You Mean by Josh Bernoff

Joining the ranks of classics like The Elements of Style and On Writing Well, Writing Without Bullshit helps professionals get to the point to get ahead.

It

2016 / 9 / 11
$11.99

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The Etiquette Edge: Modern Manners for Business Success

Beverly Langford

The Etiquette Edge: Modern Manners for Business Success by Beverly Langford
2016 / 6 / 18
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£10.26
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The Master Key to China

David Clive Price

The Master Key to China by David Clive PriceThe master key to China is based on David Clive Price's experience of advising many Asian and Western companies on their business strategies in China and of setting up his own company in Hong Kong and China. Readers of this book will learn how to: identify the business etiquette, cultures and business customs of China and of its diverse markets; leverage local knowledge to create strong relationships based on trust and credibility; learn vital networking and negotiation skills across China's diverse markets; target global brands and products for China's cities and provinces; become an inspirational...
2016 / 4 / 21
$6.99

£5.54
€6.35
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Why we Hate you: A Retailer's Confession

Frank Lee

Why we Hate you: A Retailer's Confession by Frank Lee
2016 / 2 / 9
$5.99

£4.75
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Japan: The Facts of Modern Business and Social Life

James Rebischung

Japan: The Facts of Modern Business and Social Life by James RebischungJames Rebischung's intention is to report as objectively as possible on the current Japanese scene and to provide a more balanced view of Japan that is usually given in travel folders, official publications, magazine reports, and art books. To believe, as many people do, that Japan is either a tourist wonderland or a country where businessmen plot unfair competitive practices while bathing with geisha on company expense accounts, or that it is a rich land leaping forward to an economic paradise is to be both foolish and wrong. The Japanese people have a stirring history full of the richness...
2016 / 1 / 13
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Power Etiquette: What You Don't Know Can Kill Your Career

Dana May CASPERSON

Power Etiquette: What You Don't Know Can Kill Your Career by Dana May CASPERSONNo-nonsense guidance to a crucial set of personal career skills.
2015 / 10 / 9
$4.95

£3.92
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Chinese Business Etiquette: The Practical Pocket Guide, Revised and Updated

Stefan H. Verstappen

Chinese Business Etiquette: The Practical Pocket Guide, Revised and Updated by Stefan H. VerstappenA compact reference for anyone working in China or with the Chinese. Avoid mistakes and do things right and polite!
2015 / 8 / 7
$7.99

£6.33
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REPLY ALL...and Other Ways to Tank Your Career: A Guide to Workplace Etiquette

Richie Frieman

REPLY ALL...and Other Ways to Tank Your Career: A Guide to Workplace Etiquette by Richie Frieman

Millions of people have improved their lives with the help of Richie Frieman, the hilariously insightful writer known as the Modern Manners Guy on the Quick and Dirty Tips network. In Reply All...

And Other Ways to Tank Your Career, he interviews dozens of CEOs, entrepreneurs, celebrities, and tastemakers to get the pros' take on workplace challenges of every flavor, including:

- How to make a great first impression and land the job

- How to deal with the Cubicle Invader

- How to navigate the office party

- What to do if you encounter your boss at the gym, naked

- Relationships on the job-fact or...

2015 / 5 / 25
$2.99

£2.37
€2.72
Ca$4.11
Au$4.10
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Smart Talk: The Public Speaker's Guide to Success in Every Situation

Lisa B. Marshall

Smart Talk: The Public Speaker's Guide to Success in Every Situation by Lisa B. Marshall

Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if...


...you were better at persuading others and negotiating for what you want.

...you were more fluent at introducing yourself, making conversation, and following up.

...you were better at delivering feedback, receiving criticism, and using positive language.

...you were perceived as more diplomatic and charismatic.


Smart Talk applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Smart Talk is...

2015 / 5 / 22
$16.99

£13.46
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Great on the Job: What to Say, How to Say It. The Secrets of Getting Ahead.

Jodi Glickman

Great on the Job: What to Say, How to Say It. The Secrets of Getting Ahead. by Jodi Glickman

A much-needed "people skills" primer and master class in all facets of workplace communication

Do you know how to ask for help at work without sounding dumb? Do you know how to get valuable and useful feedback from your colleagues? Have you mastered your professional elevator pitch so that every time you meet someone, they remember and are impressed by you? If you answered "no" to any of these questions, you need Great on the Job.

In 2008, Jodi Glickman launched Great on the Job, a communications consulting firm whose distinguished client list includes Harvard Business School, Wharton, The Stern...

2015 / 5 / 19
$17.99

£14.25
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Business Class: Etiquette Essentials for Success at Work

Jacqueline Whitmore

Business Class: Etiquette Essentials for Success at Work by Jacqueline Whitmore

Have you forgotten a person's name two minutes after being introduced? Have you wondered which fork to use or how to discreetly pay the check while attending an important business dinner? Have you insulted an international client by mistake and didn't realize it until it was too late? Making these types of errors can get in the way of getting ahead. However, these faux pas can be avoided by exercising a little bit of business etiquette.

Business etiquette is a powerful, practical, and profitable skill you can use when it most counts to get a job, keep a job, or succeed on the job. It is a set...

2015 / 5 / 11
$23.99

£19.01
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Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals

Jacqueline Whitmore

Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals by Jacqueline Whitmore

Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS, Jacqueline Whitmore.


In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level.

In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette...

2015 / 4 / 30
$30.99

£24.55
€28.16
Ca$42.55
Au$42.49
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Cowboy Ethics: What It Takes to Win at Life

James P. Owen

Cowboy Ethics: What It Takes to Win at Life by James P. OwenA new approach to business ethics is quietly taking hold in executive suites and corporate boardrooms across America. Frustrated by an epidemic of misbehavior at all employee levels, management teams are getting back to basics—back to the idea that personal character and individual responsibility are the ultimate keys to integrity, just as they were back in the days of the Open Range.

A decade ago, the book Cowboy Ethics first inspired businesspeople to look to the Code of the West. Once they did, they discovered that its simple, common-sense principles can be more effective guides to business...

2015 / 1 / 23
$24.99

£19.80
€22.71
Ca$34.31
Au$34.26
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05/29/2017
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