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FAQ - Frequently Asked Questions

  1. How do I download and view DRM-PDF & DRM-EPUB ebooks? (PC, Mac, iPad, iPhone, Android, Nook, NookColor)
  2. Why do I get a file with the extension .acsm when I download a DRM-PDF eBook?
  3. Where are my download links? (and other download problems)
  4. How do I view my HTML ebooks?
  5. Viewing one of my HTML ebooks with Internet Explorer I receive a warning that active contents is present. Why and how do I prevent this?
  6. Viewing PDFs on Mac
  7. What is the difference of the various formats PDF, PDF_facsimile, DRM-PDF ...?
  8. How to mount CDs on Linux
  9. How to check and deactivate authorization in Adobe Digital Editions
  10. How to login from an iPhone, and how to install an app
  11. What payment options do you provide?
  12. How to view videos and download DVDs on iPad and iPhone?
  13. How do I sell my ebook on
  14. Do you have an affiliate program?

If there are any unresolved questions or any comments you want to share, please contact us.

Wednesday 25 November, 2015
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