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Service Industries

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Bestsellers & Latest Releases 
 
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 click header to sort ⇒   Product Name+   Author   Release Date   Price   Read More 
Design for Six Sigma for Service: Brand Development and Brand Strategy
Design for Six Sigma for Service: Brand Development and Brand Strategy

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Customer Survey Design
Design for Six Sigma for Service: Customer Survey Design

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Customer Value Management
Design for Six Sigma for Service: Customer Value Management

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Design and Improvement of Service Processes
Design for Six Sigma for Service: Design and Improvement of Service Processes

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Design for Six Sigma Road Map for Service
Design for Six Sigma for Service: Design for Six Sigma Road Map for Service

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Quality Function Deployment
Design for Six Sigma for Service: Quality Function Deployment

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Six Sigma in Service Organizations
Design for Six Sigma for Service: Six Sigma in Service Organizations

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Statistical Basics and Six Sigma Metrics
Design for Six Sigma for Service: Statistical Basics and Six Sigma Metrics

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Theory of Constraints
Design for Six Sigma for Service: Theory of Constraints

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Theory of Inventive Problem Solving
Design for Six Sigma for Service: Theory of Inventive Problem Solving

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Value Creation for Service Product
Design for Six Sigma for Service: Value Creation for Service Product

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Design for Six Sigma for Service: Value Engineering
Design for Six Sigma for Service: Value Engineering

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective
...more
Kai Yang  2010-02-04   $6.95  Read More 
Healthcare Investing: Profiting from the New World of Pharma, Biotech, and Health Care Services
Healthcare Investing: Profiting from the New World of Pharma, Biotech, and Health Care Services

Is your portfolio in peak health?

Ranking among the world's largest markets, the $2.5 trillion health care industry is growing at an unprecedented rate. According to Miller Tabak + Co.'s health care strategist Les Funtleyder, major structural renovations

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Les Funtleyder  2009-01-01   $49.95  Read More 
The Cocktail Cool Bar: A Textbook for Bartenders
The Cocktail Cool Bar: A Textbook for Bartenders

The Cocktail Cool Bar: A Textbook for Bartenders targets the growing demand for knowledge pertaining to the bartending profession all over the world. With the explosive Asian Spirit Market changing social norms and cultural behavior Bar Owners, Food
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Ryan J. McClure &
Michael W. Armstrong
 2008-12-28   $15.00  Read More 
Add to Cart 
The Innovator's Prescription: A Disruptive Solution for Health Care
The Innovator's Prescription: A Disruptive Solution for Health Care

A groundbreaking prescription for health care reform--from a legendary leader in innovation . . .

Our health care system is in critical condition. Each year, fewer Americans can afford it, fewer businesses can provide it, and fewer government programs

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Clayton M. Christensen &
Jerome H. Grossman &
Jason Hwang MD
 2009-05-07   $32.95  Read More 
Add to Cart 
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